Vinyl Pre-orders

I didn't receive an email about my pre-ordered vinyl
No problem, first off check your spam, junk or clutter. If you still don't have an email from us you can go here to let us know. We'll get bac...
Mon, 5 Jun, 2017 at 6:13 PM
I moved – how do I update my address?
If you'd like to change your address, that's fine Please submit your new address through our ticketing system HERE. If you have your Firebrand ord...
Mon, 5 Jun, 2017 at 9:19 PM
When will the vinyl releases ship?
The vinyl is in production now.  The Fragile: Deviations 1 is due to ship at the end of June Not The Actual Events and the Definitive Editions of Broke...
Wed, 24 May, 2017 at 8:15 PM
Will the vinyl be shipped from Firebrand or Sandbag?
Sandbag, from both the US and UK.
Fri, 19 May, 2017 at 3:52 PM
Will I receive tracking for my vinyl pre-order?
Yes you will receive tracking when your product ships.
Fri, 19 May, 2017 at 3:54 PM
I ordered Deviations alongside other titles - will I have to wait for them ship together ?
In order to get your goods to you as quickly as possible, we will be shipping Deviations separately and before other titles are due in at no extra cost t...
Mon, 5 Jun, 2017 at 6:04 PM
I ordered a shirt and/or other item with the vinyl – will this ship with my vinyl?
We are planning on fulfilling any soft goods or accessory orders separately, before the vinyl ships.
Fri, 19 May, 2017 at 3:56 PM
I have another question about an order I placed through Firebrand. Can Sandbag help me?
Yes – please submit your query HERE, and make sure to include all of your contact information as well as your Firebrand order information.
Mon, 5 Jun, 2017 at 9:14 PM